Won99 Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains how won99 collects, uses, stores, and protects the personal information of users on our platform. Please read it carefully to understand our commitment to your privacy.
Last updated: 2026
1Information We Collect
Won99 collects various types of information from users in order to provide a safe, effective and relevant service. The following are the categories of information we may collect:
Account Information
During registration, we collect information such as your username, email address, phone number and password in encrypted form. This information is required to create and manage your account on the won99 platform.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your payment method, such as your bank account number or digital wallet details. This information is processed through secure channels and is not stored in full within our systems.
Device & Browser Data
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address and access time. This data is used to optimise the user experience and detect suspicious activity.
Usage Data
Game activity records, betting history, game preferences, and usage patterns are collected for internal analytics and service improvement purposes.
2How We Use Your Information
Information collected by won99 is used for specific, legitimate purposes. We do not use your data beyond the scope stated here without your consent.
- Account management: Verifying your identity, processing logins and keeping your account secure.
- Transaction processing: Processing deposits and withdrawals in MYR securely and accurately.
- Customer support: Responding to enquiries, resolving technical issues and providing the assistance you need.
- Platform improvement: Analysing usage patterns to improve won99's performance and user experience.
- Security: Detecting and preventing fraud, multi-account usage and unlawful activity.
- To comply with applicable legal and regulatory requirements when necessary.
4Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on servers protected with SSL encryption and up-to-date security measures. won99 takes its responsibility seriously in safeguarding your information against unauthorised access, loss or misuse.
User passwords are stored in hashed form and cannot be recovered. We conduct regular security audits to ensure our data protection systems remain up to date.
Third-Party Sharing
Won99 does not sell, rent, or share users' personal information with third parties for marketing purposes. We may share data with the following parties in limited circumstances:
- Payment service providers required to process your MYR transactions.
- Relevant authorities where required by law or court order.
- Technical service providers bound by strict confidentiality agreements.
All third parties who receive user data are bound by confidentiality obligations and are not permitted to use that information for any other purpose.
5User Rights & How to Contact Us
Right to Access, Rectification & Deletion
As a won99 user, you have rights over your personal data. These include:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct any information that is inaccurate or out of date.
- Right to erasure: In certain circumstances, you may request that we delete your personal data, subject to any applicable legal obligations.
- The right to withdraw your consent at any time for data processing based on consent.
Privacy Policy Changes
Won99 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Any significant changes will be communicated via a notice on the platform. The date of the latest revision will be updated at the top of this document.
Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact the won99 support team via email at [email protected]. For general enquiries, you may visit the FAQ first.
For information on the platform's overall terms of use, please refer to our Terms & Conditions ours.
Your Privacy Is Our Priority
Won99 is committed to protecting the personal information of every user in Malaysia. If you have further questions or are ready to start using our platform with confidence, register an account or reach out to our support team today.